A staggering 96% of businesses currently harness AI. Most of the models in use today directly support decision making, employee productivity, and operational efficiency.
Of course, with the technology advancing at such a rapid rate, new possibilities are emerging each and every day.
One such use case that many organizations overlook is regulatory compliance. Although it may not seem as exciting on the surface, harnessing AI for governance and compliance can have a substantial impact on your business and its customers.
Here’s why it should be top of your AI projects list.
Why use AI for regulatory compliance?
Data security should be front of mind for all businesses. Why? Because the scale of data breaches are growing exponentially year-on-year. This not only impacts your business operations but can seriously impede your customer relationships, too.
It’s important to remember, however, that these breaches aren’t always caused by hoodie-wearing cybercriminals in dimly lit apartments. More often than not, the biggest threats to your business come from the inside.
Indeed, 60% of organizations experienced at least one insider data breach within the last 12 months. This resulted in:
- Loss of critical data
- Brand damage
- Operational disruption and outages
66% of these breaches were inadvertent — meaning the employee unknowingly violated a policy.
The key word here is “unknowingly”.
To prevent more instances of negligent breaches, you must increase security awareness and policy compliance across your workforce. And, no, this doesn’t mean investing more time and money into unengaging, in-person compliance sessions.
To really support your workforce, you need to boost awareness and information retention with AI-powered software.
3 AI use cases for regulatory compliance
1. AI chatbot assistants
We’re not talking about broad, all-singing-and-all-dancing AI agents here. (After all, how many of your employees are likely to strike up a conversation about regulatory compliance of their own volition?) But rather policy-specific AI chatbots.
These assistants live inside your policy management software or application. The AI ingests each policy document individually and generates relevant questions based on the content. Your employees can also write their own questions if they wish.
After receiving a relevant question, the AI will produce a succinct summary of the policy and/or an easily understandable answer.
The benefits of this are tenfold:
- You can summarize hard-to-grasp policy information, which can in turn boost policy understanding, acceptance rates, and compliance.
- With greater policy compliance, you’ll be better equipped to prevent insider threats and pass your external audits.
- Employees will feel able to ask questions without fear of judgement.
- Greater understanding of your policies can also positively impact the quality of your services, which is great for customer retention and satisfaction.
2. AI-generated e-learning support
Love it or hate it, compliance training is a fundamental part of your data security efforts. But the success of these courses hinge on the overall learning experience. The less engaging the experience, the less successful your training will be.
So, on top of building compelling, bitesize e-learning courses, try harnessing AI to:
- Generate course quizzes.
- Create course “cheat sheets”.
- Suggest relevant courses or additional learning pathways.
3. AI-generated internal communications
Laws and regulations are constantly evolving. Although your IT department can strive to keep up with the latest obligations and relay them to your teams, sometimes key details can fall through the cracks…. And if these details do indeed fall through the cracks, you may end up with misaligned teams and non-compliance.
The question is: how can you communicate important regulatory guidance without overburdening your IT teams? The answer lies in generative AI.
Take Claromentis’s AI-powered news and blog applications as an example. With our native content assistant, anyone in your organization can generate compelling and accurate regulatory summaries or announcements.
Simply write a prompt — linking to external regulatory guidance if needed — and let the AI do all the heavy lifting. With content approval safeguards, you can make sure your IT team has a final pass at any content before publication. Once live, your employees can read, comment, and ask any questions to ensure they’ve understood the information correctly.
AI and compliance go hand-in-hand
Insider breaches pose a significant threat to businesses of all shapes and sizes. Unless you tackle this mounting problem now, you run the risk of accruing hefty fines and damaging your hard-won reputation.
But there’s no need to go it alone. With the right technology in your toolkit, it’s possible to boost awareness and compliance without overwhelming your IT teams.
This is where an AI-powered digital workplace solution like Claromentis can help.
Here are some key features of our solution (and how they can bolster your regulatory compliance efforts):
- Learning management system. Build compulsory compliance training, assign subject matter experts as tutors, and track completion via built-in analytics.
- Automated e-forms and workflows. Standardize regulatory procedures, such as supplier assessments and incident reports, and automate workflows to speed-up audits.
- Audit logs. Monitor user access and ensure your permissions settings are ship-shape.
- Security controls. Take advantage of granular user permissions, IP-based access restrictions, two-factor authentication, SSO, and more.
- AI policy manager. Create, distribute, and edit important compliance policies with ease, enforce acceptance, and increase understanding with a built-in AI assistant.
- AI-powered news and blogs. Publish human or AI-generated articles surrounding regulatory compliance obligations, updates, and upcoming audits, and share them across your workforce.
- Private AI integrations. Our partner, Zylon, provides a fully integrated on-premise AI platform. Employees can ask questions about any information on Claromentis and generate relevant materials.
Keen to learn more about our compliance-driven solution? Book a personalized demo with one of our experts today.
