The Claromentis Blog | Intranet & Digital Workplace News

Aim High: 5 Lessons From the World's Most Profitable Franchises

Written by Paul Morton | May 15, 2025 9:00:00 AM

The most profitable franchises don’t just survive in tough times — they thrive through them.

Through recessions and labor shortages,  these name-brand monoliths remain unshaken and unmoved. They’ve seen it all, weathered global disruption and come out stronger each time.

How did they achieve this? Through world class systems, deep brand recognition, and a playbook built on consistency, scalability and effective execution. This is the blueprint for long-term franchise success.

How franchises scale and become successful

Here are a few well-known examples of successful franchises, and how they did it:

McDonald’s

With over 40,000 locations worldwide, McDonald’s is the benchmark for franchising at scale. Its success comes from a razor-sharp focus on consistency, efficiency, and replicability.

They pioneered standardized operations, engineering every product, process, and interaction for speed, quality and familiarity. This means customers get an identical experience whether they’re in Newcastle or New York.

McDonald’s gives their franchisees access to:

  • A refined operating model
  • A speedy and scalable supply chain
  • Training and real estate support
  • Marketing assets and other resources
  • Ongoing menu innovations as their offerings change

This operational excellence has led to decades of sustained profitability and worldwide success.

Subway

Subway took a different path to franchise success. One that favored flexibility, simplicity, and local empowerment over top-down control.

This simple, adaptable approach helped them scale rapidly across diverse markets. Particularly because franchisees can modify their menu to suit local tastes.

But, allowing localized control doesn’t mean franchisees are going it alone. They still benefit from a proven business system, operational training, and global brand recognition.

It’s this balance of flexible independence and structured support that makes Subway one of the most popular franchises on the planet.

Anytime Fitness

Anytime Fitness built the world’s largest fitness franchise through scalable systems and a focus on long-term growth.

Their growth strategy revolved around the “Triple P” approach: Position, People, and Pre-Sale:

  • Position. Help franchisees secure suitable real estate in a good location.
  • People. Hire the right team that can enable business growth.
  • Pre-Sale. Generate new memberships before opening day.

By helping franchisees master the “three Ps”, they provide a proven blueprint for high performance from day one.

Clubs are compact, open 24/7, and require minimal staffing. This lean operations model keeps costs low while delivering consistent, convenient access across a wide range of markets.

Franchisees receive thorough onboarding, ongoing support, and are treated like partners, not just operators. All of which has led to a scalable franchise system that adapts to local demand and stays human at its core.

ChipsAway

ChipsAway is one of the UK’s most successful mobile automotive repair franchises. Their formula for success is simple but powerful: train well, equip well, and market hard.

Franchisees receive full training in car paintwork repairs, and a starter pack with everything they need. It’s a mobile model, so there’s no need for a permanent premises, which keeps overheads low.

What really drives performance is their national advertising strategy. With major campaigns across TV, radio, and digital, they provide leads directly to local franchisees.

Their success comes from providing fast, easy access to skills, tools, and customer demand.

The UPS Store

The UPS Store’s strength lies in doing what its parent company does best — delivering what’s needed, reliably, and efficiently.

They support over 5,000 locations through centralized systems that give consistent, timely delivery of training, tools, and brand resources, including:

  • Comprehensive onboarding for new owners
  • Ongoing operational support
  • National marketing campaigns
  • Standardized operational playbooks

It’s a model built on sustainability and simplicity. Franchisees don’t need to reinvent the wheel; they get a reliable framework they can trust, backed by one of the world’s premier shipping couriers.

Domino’s Pizza

Domino’s became a global pizza giant by acting like a tech company.

In the early 2000s, sales were flatlining. So they overhauled their entire business model. Focusing on digital investments and better customer service, they:

  • Rebuilt their website and app
  • Launched a real-time pizza tracker
  • Invested in GPS delivery to improve transparency and convenience

Internally, Domino’s connected stores, supply chains, and franchise operations through integrated digital systems. Giving their franchisees visibility, control, and the ability to serve more customers, faster.

Domino’s is a prime example of how the right tech can transform your business.

5 lessons from the most profitable franchises in the world

All of these franchises found success in their own way. But, they share one core strength: a mastery of scalable systems. From training to technology, they’ve optimized their operations so that they perform consistently, regardless of economic conditions.

So what can we learn from them? Here are 5 practical lessons you can apply to your own franchise model.

1. Create consistency, without killing autonomy

The most successful franchises don’t rely on micromanagement. Instead they build systems that ensure brand consistency while giving franchisees the flexibility to adapt to their local market.

As we’ve seen, McDonald’s is a masterclass in consistency. They standardize everything, from food preparation to customer interactions. This lets them scale globally without diluting quality or experience.

But, remember, consistency doesn’t have to be restrictive. Subway lets franchisees tailor their menus to reflect local preferences. For example, in some countries Subway offers paneer or falafel sandwiches. Yet, their brand remains the same.

This balance of structure and autonomy enables franchise success and scale. Enabling franchisees to innovate, while ensuring consistency and experience.

2. Treat training as an ongoing process

Effective franchisee onboarding is important, but it’s not enough on its own. The most successful franchises build a culture of continuous learning and development.

Processes change. People leave. Standards slip. If you don’t keep training up to date and reinforce it regularly, performance suffers.

That’s why high-performing franchises treat training as an ongoing cycle.

Initial onboarding lays the foundation, but long-term success depends on reinforcement. Structured playbooks, refreshers, and updated SOPs help maintain brand standards and operational quality as teams grow or offerings evolve.

And you can make it your own. McDonald’s combines formal programs like Hamburger University with practical, in-role training. ChipsAway focuses on technical skills and product updates to keep service levels high.

You know your people, service, and customers better than anyone. So find a training style and cadence that works for you. Because training isn’t just about compliance. It builds confidence, reinforces consistency, and helps teams stay connected to what good looks like, even years after launch.

3. Make your systems seamless and accessible

Franchises succeed when everyone can find what they need, whenever they need it.

Too many businesses struggle with disjointed systems, scattered resources, and inaccessible documents. This creates friction and slows franchisees down.

If you want smooth, effective operations with consistent execution, give franchisees everything they need - anytime, anywhere, and on any device.

That means removing bottlenecks and communication siloes. The best way to do this is with an integrated, user-friendly franchise management system.

Remember, Domino’s embraces tech that connects teams, tracks performance, and simplifies operations. And the UPS Store ensures that franchisees can access tools and resources easily, letting them focus on delivering a great service.

The most profitable franchises adopt holistic systems that unify their network. There are plenty of franchise management software providers out there. So make sure you choose the one that supports your people, processes, and profitability.

4. Build a reliable lead generation system

A thriving lead generation pipeline can’t be built with strong branding alone. The most profitable franchises don’t leave lead generation to chance. They build systems that drive demand and help franchisees convert it into revenue.

Start with coordinated campaigns. Combine national, local, and online campaigns to meet your audience where they are. ChipsAway does this well, running large-scale campaigns that funnel qualified leads directly to franchisees.

But it’s not just about delivering leads. Franchisees need the tools to convert them. That means creating a structured, scalable system with clear playbooks, performance tracking, and the sales support required to close more deals.

5. Build culture into your systems

It’s easy to focus on efficiency, performance and compliance (especially with the right tools). But the most profitable franchises understand that long-term success begins and ends with culture.

Creating a sense of belonging, shared purpose, and recognition across your network drives engagement, loyalty, and retention for franchisees and their teams. Anytime Fitness baked this into their leadership approach by treating franchisees as partners. UPS does it through a strong focus on internal development and employee engagement.

Here are a few ways to replicate that cultural success:

  • Effective communication. Regular updates from HQ keep everyone aligned and informed. Company news and shared announcements help franchisees feel connected to something bigger than themselves.
  • Franchisee recognition. Celebrate milestones and successes across your network - whether it’s hitting a sales target or opening a new location. It boosts morale, encourages teamwork, and demonstrates what’s possible.
  • Sharing knowledge. Franchises grow faster when teams can collaborate together. Creating a central space to share best practices, advice, and success stories helps turn individual wins into network-wide improvements.

Culture permeates your whole business. You can’t fake it, and it doesn’t have to be top-down. Embed it into your systems so it can grow and thrive organically.

Standing on the shoulders of giants

The most profitable franchises in the world didn’t get there by luck. They built scalable systems for operations, training, communication, and culture. All of which help their franchisees to provide a great customer experience while staying brand consistent.

Yet, as we’ve seen throughout this blog, consistency doesn’t mean rigidity. In fact, if you want to replicate the success of these franchise juggernauts, you need to find a balance between structure and flexibility. This allows your franchisees to stay agile and responsive to their local market.

That’s where the right technology makes all the difference.

Whether you’re just starting out or scaling a franchise network with hundreds of locations, you need a platform that brings everything and everyone together. A centralized hub for training, processes, communication, and franchisee support.

At Claromentis, we help franchisors simplify operations, support franchisees and scale smarter.

Book a demo with our team to see how our franchise management system works in practice. Afterwards, we’ll give you access to a personalized environment for 30 days, so you can explore our platform and see how it can transform your franchise network.